Support & contact

Support for your account, billing, or planning workflow.

Tell us what you need and we'll get back to you.

Contact form

Send the details.

Use this for app support, billing questions, subscription help, product feedback, or plan questions.

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What helps us respond faster

App support

Include the job name, planning mode, selected roll width, and what looked different than expected.

Billing & subscription

Include the email used at checkout so the Paddle subscription record is easier to locate.

Before a trial

Tell us whether you are mainly comparing roll widths, planning around film on hand, or looking for quote-ready job output.

Complicated job handoff

The job handoff page collects measurements or attached files, scopes, film assignments, roll details, constraints, and the outputs you want returned.